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Deliveries and Returns

 

DELIVERIES

 

We currently deliver to UK, Europe, USA and Canada by standard delivery via one of our service providers. All orders will be dispatched within 2-3 working days. If you are placing an UK order, please allow up to 5 working days from dispatch, If overseas please allow 7-14 days, outside Europe please allow up to 30 days. 

 

Delivery charges:

UK standard delivery £3.50

Free UK delivery on orders of £75 or above

Europe standard delivery £15

USA and Canada standard delivery £25

 

If customer suspects delivery has been tampered with it is their responsibility to refuse to sign for the goods. The customer shall be deemed to have accepted the goods unless they notify Anuuk Aromatic within 7 days of the receipt. If no action is been taken, Anuuk Aromatic considers products being as described and satisfactory and may not accept any reject at a later date.   

In the event of order being lost by a third party Anuuk Aromatic bares no liability once the goods have been dispatched. Where goods have been damaged a refund/ exchange will only be acknowledged if the goods are returned together with their original packaging within 7 working days. 

 

RETURNS

You have a right to return any unwanted items within 30 days of receipt. All goods must be returned in the original condition, unused and with original packaging. 

Please send your goods to

Anuuk Aromatic Ltd

6 Buckley Road

NW6 7NE London

UK 

Please keep your postal receipt as proof of postage. We can not accept responsibility of goods lost in transit. All faulty or damaged goods must be returned to Anuuk Aromatic ltd. in case of customer dissatisfaction all goods must be returned to Anuuk Aromatic ltd. The refund will be processed within 7 working days on receiving the goods. 

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